Privacy Policy
Privacy Policy
for GNB Collision Investigations Ltd Last updated: 19 May 2026
1. Who We Are (Data Controller)
This Privacy Policy explains how GNB Collision Investigations Ltd (“we”, “us”, “our”) collects and uses personal data submitted through this website.
Data Controller: GNB Collision Investigations Ltd.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Personal Data We Collect
When you contact us through our website’s enquiry form, we collect:
Your name
Your email address
Any information you include in your message
This information is necessary for us to respond to your enquiry.
3. How We Use Your Data
We use your personal data solely to:
Respond to your enquiry
Provide information or services you have requested
Maintain a record of correspondence where necessary
We do not use your data for marketing unless you explicitly consent.
4. Lawful Basis for Processing
Under UK GDPR, our lawful basis for processing your enquiry information is:
Legitimate interests — to respond to your enquiry and operate our business effectively.
If we ever rely on consent (e.g., for marketing), you will be asked clearly and can withdraw consent at any time.
5. Data Retention
We retain enquiry emails for up to 12 months, unless:
You request deletion sooner
There is an ongoing matter requiring longer retention
We are required to retain information for legal or regulatory reasons
After this period, your data is securely deleted.
6. How We Store and Protect Your Data
Your data is stored securely within:
Our email system
Our website hosting provider’s server (for form delivery)
We use appropriate technical and organisational measures to protect your data, including:
Secure website transmission (HTTPS)
Access controls
Secure email systems
7. Sharing Your Data
We do not sell or share your personal data with third parties for marketing.
Your data may be processed by trusted service providers acting as data processors, such as:
Website hosting provider
Email service provider
These processors only handle data on our instructions and are bound by data protection agreements.
We do not transfer your data outside the UK unless adequate safeguards are in place.
8. Your Rights Under UK GDPR
You have the following rights:
Right of access – request a copy of your personal data
Right to rectification – correct inaccurate information
Right to erasure – request deletion of your data
Right to restrict processing
Right to object to processing based on legitimate interests
Right to data portability
Right to withdraw consent (where consent is used)
To exercise these rights, please contact us.
9. Cookies and Tracking Technologies
This website uses only essential cookies required for basic functionality. No analytics or tracking cookies are used.
10. Automated Decision‑Making
We do not use automated decision‑making or profiling.
11. How to Complain
If you have concerns about how we handle your data, please contact us first.
If you remain dissatisfied, you can complain to the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.